The delivered price is a contract, not a flourish

Merchants often treat duty as a footnote. Shoppers treat the amount due on delivery as a bait-and-switch. Both describe the same event: a price that was incomplete when the card was charged.

Three honest policies

Merchandise only, with a visible estimate. Cheaper to launch. Requires copy a reasonably impatient person can understand.

Collect at checkout. You collect an amount intended to cover duty and tax, and you arrange for someone licensed to remit. Variance is your risk — keep a log.

Refuse the corridor. If you cannot classify, cannot contract a remitter, and cannot explain the estimate, turning the destination off is operational, not a lack of ambition.

Software can present any of these policies. It cannot make a vague policy feel premium.

Landed cost product →

General commentary for merchants considering cross-border selling. Not legal, tax or customs advice.